Product sourcing and problem solving… Channel Ambassadors in the food service business.

What do you do if you’re building gourmet charcuterie boards for high-volume holiday orders, and you can’t find a supplier of chili-fig sheep cheese?

Where do you turn if you’re catering huge, high-glam events and you need that succulent Argentinian Red Shrimp that tastes like lobster?

Who would a restaurant owner call if they needed cheese with more flavor than plain-old Swiss for award-winning Cubano sandwiches?

You won’t get much personalized help from your usual wholesaler or broadline distributor. When the requests are unusual, and the demand is high, you need a Channel Ambassador on your side.

Whether the order is a rarity nobody else stocks or a staple every kitchen depends on, we know the sources and we have long-standing relationships we need to open doors and find solutions.

It’s relationship-based problem solving that no other channel partner can match.

Take Sanguich for instance, a restaurant chain that won a Michelin Gourmand award for their Cuban sandwiches. It wasn’t by accident.

Daniel Figueredo and his wife Rosa were not going to mess up an award-winning recipe with average Swiss cheese. After a lot of tasting and melting and experimenting, they chose Ammerlander Swiss from Germany.

Ambassador Foods made that happen. It was a small swap on paper, but on the plate it's the difference between an above-average sandwich and a renowned menu item that people absolutely crave.

Then there's Boarderie, a rapidly growing ecommerce brand that makes gourmet charcuterie boards.

To Boarderie, great charcuterie isn't just meat and cheese on a platter, so the usual supermarket lineup won’t cut it.

Instead, Ambassador found them a blueberry vanilla goat cheese most people have never tasted, and a fig and chili sheep cheese that brings sweetness and heat in the same bite. Ingredients like that are what turn a ho-hum charcuterie board into the talk of the party.

Not every request is about rarity. Some problems that Channel Ambassadors solve revolve around deadlines that most companies just won’t touch.

When the Miami Grand Prix comes to town, and all the A-list celebs are here for the parties, that means delivering on schedule. No substitutions. No excuses. No "we'll get it to you next week."

When the stakes are that high, the right product has to show up exactly when it's needed, every time.

Other problems involve products that seem like commodities.

Imagine a cruise line that’s leaving port with tons of fresh strawberries. You need cream to serve with them.

But not just any cream, you need a specific fat content and shelf life. You need cream that performs consistently, case after case, at whatever volume your operation requires. It's not an exotic item, but it sure is critical if strawberries & cream are on the menu.

A Cuban sandwich shop. A high-volume charcuterie company. A weekend of F1 racing festivities. A ship's galley running through pallets of cream… Different products, different pressures, same underlying need: a reliable channel partner that comes through without compromise.

That's what a Channel Ambassador is built to be. Sourcing, stocking, distributing, marketing and problem solving so that whatever your menu requires, or your event demands, you get the right product, at the right price, at the right time.

Have something specific in mind? Something hard to find or hard to price correctly? Get in touch with Ambassador Foods and let a Channel Ambassador go to work for you.